Recent technical challenges with the debut of Healthcare.gov, the online insurance exchange mandated by the Affordable Care Act, are well established. The lead development contractor was fully “certified”, so why didn’t its top-notch credentials translate into a successful rollout of the site? In a new article, Computerworld explores the limitations of industry-mandated certifications and processes like Capability Maturity Model Integration, including an interview with Geneca CEO Joel Basgall.
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The Firm Behind Healthcare.gov Had Top Notch Credentials And It Didn't Help