What Went Wrong the ACA Rollout?

Posted by Ken Pedersen - 29 October, 2013

For the past four weeks, many of us have been paying close attention at the implementation of the Affordable Care Act website which has been rocky at best. From an inefficient procurement process, changing requirements and tight, unrealistic deadlines to poor architecture and inexperienced testers, what went wrong is still a matter of disagreement.

A new article from Computerworld, Healthcare.gov May Be a Black Swan, assesses the ACA rollout from the prospective of the underlying causes of project failure. Along with Harvard Business Review and the Standish Group, findings from Geneca’s own research, Doomed From the Start, were included in this article.

Topics: communication, News, software development, product lifecycle


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