No matter your business model, you have some version of a customer. Whether that’s another business, the general public, or something else, someone is buying your product or service. How do you keep track of these people? Great customer relationships are the key...
Custom Software Solutions for E-commerce Short on time? Download this case study and read later. THE CLIENT: Our client is a top multi-channel, direct to consumer company with more than 100 years in business. They offer a wide range of affordably priced, hard to find...
The Business Need Determine the Road to Completion This client was planning the rollout of a new portal to support its customers in the day-to-day operations and performance improvement of their properties. While some business and functional requirements for the...
The Business Need Determine the Road to Completion The client, a U.S.-headquartered biotech company, manufactures molecular biology products used for research purposes. Their proprietary manufacturing process includes third-party equipment, internally developed...
The Client A toll road operator. The Business Need The company needed to determine what to charge their customers that was aligned with their usage of the toll road. Why Did This Need Exist? Owners of a toll road transponder are automatically charged each month in...
The Business Need: Determine requirements through stakeholder cooperation This client, a provider of technology services, was in the process of making alterations to software they support for their customer, a large payment processing firm. To date, the client company...
The Client A major network-connected device manufacturer The Business Need This company was looking for a technical proof on concept for a mobile digital experience that would enable their partners and customers to re-order supplies, parts and accessories. Why Did...
Redbox is famously known for their red kiosks that provide millions of DVD rentals daily to consumers in locations throughout America. The company was founded in 2002 by McDonald’s Corporation as an automated convenience store with just 15 kiosks selling items varying...
Cision Ltd. is a global leader in providing public relations services to businesses using cloud-based software as a service (SaaS) technologies. In the early 2000’s, Cision underwent a series of mergers and acquisitions to gain new technologies and build more...
The Client Global human resources and benefits consulting firm. The Business Need Client needed to explore ways of integrating and updating two of its benchmarking and brokering software tools to streamline operations and enhance client value. Why Did This Need Exist?...
The Client A toll road operator. The Business Need This company was looking for a way to test a new application to determine if it was acceptable. They also needed to familiarize their staff with the application and confirm that all the features needed by the users...
